Privacy Policy

Effective Date: 01/04/2025
Last Updated: 01/04/2025

Who we are

Welcome to Lowell, Inc. (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lowellinc.com/ (the “Site”).

Please read this Privacy Policy carefully. By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our Site.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

1. Information We Collect

1.1 Personal Information

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We may collect the following types of Personal Information:

Contact Details: Name, email address, phone number, mailing address, or other similar identifiers.
Account/Inquiry Information: Information you provide when filling out forms or contacting us (e.g., inquiry details, survey responses).
Payment Information (if applicable): If you purchase products or services through our Site, we might collect payment and billing information. However, payment details are typically processed by secure third-party payment processors.

1.2 Usage Data

When you visit or interact with our Site, we may automatically collect certain information, including:

Log and Device Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies and Similar Technologies: We use cookies, pixel tags, and similar tracking technologies to customize and improve your user experience. Please refer to our Cookie Policy (if separate) or Section 5 below for more details.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide and Maintain Our Services: Facilitate your inquiries, process transactions, and manage your relationship with us.
Improve Our Site: Analyze usage trends and improve site features, products, and services.
Communicate with You: Send you updates, newsletters, marketing materials, or respond to your questions and requests.
Protect Our Site and Business: Detect, prevent, or investigate security incidents, fraud, and other malicious activity.
Legal Compliance: Comply with applicable laws, regulations, or legal processes, and enforce our terms.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted vendors who assist us in operating our Site, conducting our business, or providing services on our behalf (e.g., payment processors, hosting providers).
Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers: If we undergo a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: If you specifically request or authorize the sharing of your information.

4. Third-Party Links and Services

Our Site may include links to third-party websites, plug-ins, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We do not control these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of every site you visit.

5. Cookies and Tracking Technologies

We use cookies (small data files placed on your device), tracking pixels, and similar technologies to:

Remember your preferences and settings.
Understand user behavior to improve our Site design, offerings, and user experience.
Analyze traffic to ensure our Site is functioning properly.
Deliver relevant content or advertisements (if applicable).

You can typically refuse or remove cookies by adjusting your browser settings. Note that if you disable cookies, some features of our Site may not function properly.

For more details on our cookie use, please see our dedicated Cookie Policy (if available) or contact us directly.

6. Data Security

We use commercially reasonable security measures (such as SSL encryption and secure hosting) to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

7.1 Marketing Communications

Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe link in the message or by contacting us at [email protected] (example).

7.2 Cookies

Cookie Preferences: You can set your browser to refuse cookies or alert you when cookies are being sent. For more information, see All About Cookies.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the following additional rights may apply to you:

Right to Know: You can request a copy of the Personal Information we hold about you and details about how we use and share it.
Right to Delete: You can request the deletion of your Personal Information, subject to certain exceptions (e.g., legal obligations).
Right to Opt Out of Sale/Sharing: We do not sell personal information. However, if we begin doing so in the future, you have the right to opt out.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your California rights, please contact us at [email protected] or call us at [phone number] (example).

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware of a child providing us with personal information, please contact us so we can take steps to remove such information and terminate the child’s account if applicable.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated policy here, and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:

Lowell, Inc.
Address: 9425 83rd Ave N, MN (Minnesota)
City: Minneapolis , State ZIP: 55445
Phone: (763) 425-3355

Disclaimer

This privacy policy is provided as a general reference and does not constitute legal advice. Different jurisdictions impose different legal requirements. If you have concerns or questions regarding your legal obligations, consult a qualified attorney to ensure compliance with all applicable data protection and privacy laws.